Suzanne Valentine has been appointed as the Director of Pricing AI at Pricefx. In this role, she will oversee a team of pricing scientists, focusing on delivering customer value through innovative pricing strategies. Valentine has over 25 years of experience in enterprise software and AI-driven merchandising analytics. Her previous role was as Head of Data…
Forrester predicts one in five US and EMEA retailers will launch customer-facing GenAI applications in 2025. Enhanced product search, personalized recommendations, and improved category navigation are top use cases. So why did automated interactions cause the US’s customer experience score to decline by 5% in 2023—the lowest since 2015—and what can retailers learn from this…
Jean-Louis Quéguiner is the Founder and CEO of Gladia. He previously served as Group Vice President of Data, AI, and Quantum Computing at OVHcloud, one of Europe’s leading cloud providers. He holds a Master’s Degree in Symbolic AI from the University of Québec in Canada and Arts et Métiers ParisTech in Paris. Over the course…
The new year will bring AI adoption in ways that we have not seen before, after a recalibration of what we now know can be achieved within the enterprise. Knowledge graphs that support compound AI will be front and center as they add fuel to converting unstructured information into actionable knowledge. Alongside other tools like…
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Andrew Ng’s assertion that artificial intelligence is the new electricity captures the impact and potential of AI across various sectors. However, many individuals may shy away from merging coding and AI due to the belief that advanced coding skills are mandatory. Bursting this myth reveals a world of opportunities for those without a programming background….