The AI customer support market has exploded to $12.06 billion in 2025, up from $9.53 billion in 2023, and is projected to reach a staggering $53.3 billion by 2034. This 35.8% CAGR reflects the impact of AI-powered help desk solutions across industries. Companies implementing these intelligent platforms are seeing dramatic improvements, resolving tickets 52% faster,…
Mixture-of-Experts (MoE) models are revolutionizing the way we scale AI. By activating only a subset of a model’s components at any given time, MoEs offer a novel approach to managing the trade-off between model size and computational efficiency. Unlike traditional dense models that use all parameters for every input, MoEs achieve enormous parameter counts while…
Why it matters: China Accelerates Ahead in AI Race with Deepseek, state funding, and global ambitions in artificial intelligence.
Why it matters: Navigating the Hype of Agentic AI explores how enterprises can deploy AI agents for real business value.
Why it matters: AI Delusions Threaten Human Connection explores how emotional AI fosters harmful attachments and false beliefs.
Artificial intelligence (AI) transforms companies’ operations, offering unprecedented opportunities to uncover actionable insights that drive efficiency and measurable results. Companies like GE Aerospace already use AI to analyze complex datasets, improving decision-making and operational performance. By leveraging AI, organizations can analyze vast amounts of data, identify patterns, and make informed decisions more quickly and accurately….
The automotive industry is undergoing one of the most profound transformations in its history. Once defined by mechanical engineering and horsepower, today’s vehicles are increasingly shaped by code. We’re entering the era of software-defined vehicles (SDVs) where the intelligence of the car comes less from the engine block, but from lines of software. A recent…
Sriram Nagaswamy, Executive Vice President at FourKites is passionate about building world-class teams, with close to 19 years of experience in building and leading technical and research-oriented teams. His strengths include in-depth technical expertise, a strategic mindset, managing global team engagements to improve operational results, and building research-oriented teams from the ground up. Sriram’s career…
What would a behind-the-scenes look at a video generated by an artificial intelligence model be like? You might think the process is similar to stop-motion animation, where many images are created and stitched together, but that’s not quite the case for “diffusion models” like OpenAl’s SORA and Google’s VEO 2. Instead of producing a video…
Although film and television are often seen as creative and open-ended industries, they have long been risk-averse. High production costs (which may soon lose the offsetting advantage of cheaper overseas locations, at least for US projects) and a fragmented production landscape make it difficult for independent companies to absorb a significant loss. Therefore, over the…