Baptiste Bouvier, CEO and Co-Founder of Daptic – Interview Series

Baptiste Bouvier is CEO and co-founder of Daptic, where he works to connect regulatory intelligence with product development. An MIT computer science and engineering graduate, his experience spans AI and autonomous systems research at MIT CSAIL, healthcare AI at Babylon Health, quantitative research at J.P. Morgan, AR/VR engineering at Meta, and consulting at McKinsey. His…

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Solink Secures $100M+ Led by Vertu Capital for AI Vision Growth

Ottawa-based Solink announced on October 29, 2026, that it has raised more than $100 million in new funding led by Vertu Capital, with material participation from existing investor Growth Equity at Goldman Sachs Alternatives and participation from new investors Golub Growth and Comcast Ventures. Solink said the investment will accelerate its expansion into AI Vision…

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ConnectWise Launches RMM Agent to Investigate IT Tickets With Technician-Approved Fixes

ConnectWise has launched RMM Agent, bringing AI-led endpoint investigation into the service ticket where technicians already work. Announced on October 29, the product examines a linked device, tests possible causes, and stages a remedy from a vetted catalog. Every device change requires a technician’s explicit approval. The launch announcement also introduces Voice, Teams, and Email…

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Jason Wojahn, CEO of KMS Technology – Interview Series

Jason Wojahn is CEO of KMS Technology, with roughly three decades of experience building and scaling enterprise technology services businesses. He co-founded and led Thirdera before its acquisition by Cognizant, previously led Accenture’s global ServiceNow business, and held leadership roles at Cloud Sherpas and IBM Global Services. His work focuses on enterprise transformation, operating models,…

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Consumers Don’t Want AI. They Want Confidence.

The beauty industry has spent the past few years talking about artificial intelligence. Smarter recommendations, virtual try-ons, skin analysis, and, more recently, AI-powered shopping assistants have all been presented as the next big breakthrough in retail. But we’re asking the wrong question, because consumers aren’t walking into a store or opening a shopping app looking…

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The Most Important Thing About Voice AI Is Not the Voice

The most important thing about voice AI is not the voice. It’s the experience voice can make possible. Think about the best service experience you have ever had. You felt understood. You did not have to repeat yourself, learn how the organization worked or navigate its internal complexity. You explained what you needed, and someone…

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