The healthcare industry has spent decades moving its payments off paper. Payers now send their payment and denial detail electronically through a standard file, the Electronic Data Interchange (EDI) 835, which cut out the paper and gave everyone a common format to work from. But while standardizing the data removed some of the manual effort, it didn’t make the work automatic. A file arriving electronically isn’t the same as a payment posting itself. The EDI 835 file lands, and people still open…