Navigating the Conversational AI Wave: A Playbook for Executives Looking to Stay Ahead
Conversational AI, which enables machines to simulate human dialogue, has emerged as one of the most sought-after AI applications in today’s market. IDC forecasts that the conversational AI software services market will continue its strong acceleration through 2024-2028, reaching over $31.9 billion in revenue by 2028. Yet, with the growing hype around conversational AI, it…