How Great Product Teams Decide What to Build Next

Why real customer behaviour matters more than ever in the age of AI Product managers and engineers can spend months shaping a feature before anyone outside the business touches it. When customers get hold of it, they might use it exactly as expected or find a completely different path. They might ignore the main feature…

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Ilan Gluck, Head of Go-to-Market, North America at Digital Matter – Interview Series

Ilan Gluck, Head of Go-to-Market, North America at Digital Matter, is an experienced technology and commercial leader with a background spanning the Internet of Things (IoT), artificial intelligence, supply chain technology, data analytics, and enterprise strategy. Before joining Digital Matter, he spent more than five years with Cox 2M and GearTrack, serving as General Manager…

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AI Agents Will Transform Travel Before Travelers Notice

AI travel agents have improved rapidly over the past two years. KAYAK launched AI Mode in 2025 and expanded it with Ask AI in 2026. Booking.com has continued to expand the AI trip-planning tools it first introduced in 2023, while adding new products for specific parts of the journey, including AI-powered car rental search and…

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