A pharmaceutical quality investigation has to do more than close a ticket. It must explain what went wrong, establish the cause, document the response, and show whether the same problem has happened before. Devia, a Zurich-based Visium spin-out emerging from stealth, is applying AI agents to that chain of work while keeping quality professionals responsible for the decisions. The company says it spent a year piloting the system with quality teams in live GxP environments, including work with a…